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Frequently Asked Questions

  1. How often is the magazine published?
  2. I have just ordered a subscription. When should I expect my first issue to arrive in my mailbox?
  3. How can I contact the editorial department?
  4. How do I contact subscription customer service?
  5. Where can I purchase a back issue?
  6. To whom would I submit an article?
  7. Why have I received a billing invoice if I already paid?
  8. Why have I received a renewal notice if I already renewed?
  9. What do I do if I am experiencing late delivery or I am missing an issue?

Answers

  1. Closer is published weekly.
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  2. Your first issue should arrive in approximately four to six weeks.
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  3. You can reach our editors by e mail at: contactus@closerweekly.com.
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  4. Subscription customer service can be reached by email at:
    closer@emailcustomerservice.com, or by writing to us at:
     
    Closer
    PO Box 433260
    Palm Coast, FL 32143-9655
     
    Please be sure to include the subscribers name and address including zip or postal code.
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  5. For back issues write to:
     
    Closer
    Back Issue Dept
    270 Sylvan Avenue
    Englewood Cliffs, NJ 07632
     
    Please include a check or money order for $6.00 per copy requested for U.S. orders. For Canadian and International orders, please include a check or money order for $9.00 per copy requested in U.S. funds.

    Please also include a note indicating which issue you are requesting, along
    with a contact number or email address where you may be reached if we have any questions about fulfilling your request.
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  6. Closer will consider unsolicited queries, articles, photos, etc. that are sent to:
     
    Closer
    Readers Service Department
    270 Sylvan Avenue
    Englewood Cliffs, NJ 07632
     
    Material not accompanied by a self addressed stamped envelope will not be returned. Please note that Closer accepts no obligation to return material.
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  7. It's possible that an invoice may arrive after you have already submitted your payment. If this happens, it's most likely a case of correspondence crossing in the mail, so please disregard the bill. You also have the option of checking your account status by clicking here to see if your payment has been applied.
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  8. It's possible that a renewal notice may arrive after you have already submitted your renewal request. If this happens, it's most likely a case of correspondence crossing in the mail, so please disregard the bill. You also have the option of checking your account status by clicking here to see if your subscription expiration date has been updated.
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  9. If you have seen Closer on the newsstand but have not yet received your copy in the mail yet, please know that it's most likely on its way and will arrive shortly. If you have not received your issue by the cover date printed on the cover, please email by clicking here and provide your name, mailing address, and zip or postal code as well as the exact nature of the problem.
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